26-041 Engineering Secretary, Full-Time
Dover, NH
Full Time
Community Services Department
Entry Level
The Community Services Department is seeking a secretary to perform responsible and varied administrative support work, with a primary focus on supporting the Engineering Division and managing specialized departmental projects. This includes essential administrative duties, coordinating the Water Service Line Inventory, maintaining digital archives, and assisting with departmental reporting and code violation tracking.
This is a full-time, 40 hour per week, non-exempt position with full-time benefit offerings. $19.68 to $28.44 per hour. Position is open until filled.
DUTIES AND RESPONSIBILITIES (Except as specifically noted, the following functions are considered essential to this position. The listed examples may not include all duties found in this class):
1. Serve as the key administrative point of contact for the ongoing Water Service Line Inventory (EPA mandated).
2. Coordinate and assist with scheduling inspections of water service lines.
3. Respond to and track questions from residents regarding the Water Service Line Inventory, providing accurate information about the process and forms.
4. Serve as the primary administrative staff responsible for maintaining the digital archives of Community Services.
5. Scan physical plans, specifications, reports, and images into the computer and log them into the City's archive file management software TREENO.
6. Assist Community Services staff in preparing the monthly status report for the City Manager.
7. Assist Community Services staff in preparing and tracking violation letters for code violations related to the Community Services Department.
8. Assist with departmental billing and invoicing; generate invoices for Engineering, Solid Waste, and Water/Sewer.
9. Generate Vueworks service call work orders as needed, and input service requests, work orders and close out in a timely manner.
10. Accept, review and process permits and licenses in EnerGov.
11. Receive telephone calls and visitors to the office. Screen for nature of business, answer general inquiries based upon knowledge of departmental operations and refer when necessary.
12. Greet the public and assist as needed.
13. Assist with clerical duties such as copying, scanning and data input.
14. Process cash, check and credit card transactions.
15. Complete and maintain records and reports as required.
16. Perform other related duties as assigned.
KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS: Ability to maintain effective working relationships with department heads, employees, and the public and to deal with service problems courteously and tactfully. Proficient in computer operations and familiar with Microsoft Office. Ability to understand and follow oral and written instruction. Considerable knowledge of business English, spelling, arithmetic and vocabulary. Ability to perform detailed work with numerical data and to make arithmetic computations rapidly and accurately.
EDUCATION/LICENSURE/CERTIFICATION REQUIREMENTS: High school diploma or equivalent. Experience with general business bookkeeping would be preferred. Two (2) years' experience in office applications or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills and abilities. Must maintain a valid NH motor vehicle operators license.
This is a full-time, 40 hour per week, non-exempt position with full-time benefit offerings. $19.68 to $28.44 per hour. Position is open until filled.
DUTIES AND RESPONSIBILITIES (Except as specifically noted, the following functions are considered essential to this position. The listed examples may not include all duties found in this class):
1. Serve as the key administrative point of contact for the ongoing Water Service Line Inventory (EPA mandated).
2. Coordinate and assist with scheduling inspections of water service lines.
3. Respond to and track questions from residents regarding the Water Service Line Inventory, providing accurate information about the process and forms.
4. Serve as the primary administrative staff responsible for maintaining the digital archives of Community Services.
5. Scan physical plans, specifications, reports, and images into the computer and log them into the City's archive file management software TREENO.
6. Assist Community Services staff in preparing the monthly status report for the City Manager.
7. Assist Community Services staff in preparing and tracking violation letters for code violations related to the Community Services Department.
8. Assist with departmental billing and invoicing; generate invoices for Engineering, Solid Waste, and Water/Sewer.
9. Generate Vueworks service call work orders as needed, and input service requests, work orders and close out in a timely manner.
10. Accept, review and process permits and licenses in EnerGov.
11. Receive telephone calls and visitors to the office. Screen for nature of business, answer general inquiries based upon knowledge of departmental operations and refer when necessary.
12. Greet the public and assist as needed.
13. Assist with clerical duties such as copying, scanning and data input.
14. Process cash, check and credit card transactions.
15. Complete and maintain records and reports as required.
16. Perform other related duties as assigned.
KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS: Ability to maintain effective working relationships with department heads, employees, and the public and to deal with service problems courteously and tactfully. Proficient in computer operations and familiar with Microsoft Office. Ability to understand and follow oral and written instruction. Considerable knowledge of business English, spelling, arithmetic and vocabulary. Ability to perform detailed work with numerical data and to make arithmetic computations rapidly and accurately.
EDUCATION/LICENSURE/CERTIFICATION REQUIREMENTS: High school diploma or equivalent. Experience with general business bookkeeping would be preferred. Two (2) years' experience in office applications or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills and abilities. Must maintain a valid NH motor vehicle operators license.
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